Auger not turning at all
We test the motor with a multimeter and check the control board signal. If the coupler is stripped, we replace it. If the motor is dead, we swap it with an OEM part on the same visit.
Same-day auger fixes for jammed, stripped, and noisy ice makers
Ice Maker Auger Repair Hattiesburg MS done right the first time
Ice Maker Auger Repair Hattiesburg MS gets your ice maker moving ice again, usually the same day you call. We pull the auger, clear the jam, check the motor and control board, and test the dispenser before we leave. If your ice maker auger is not turning or your bin is full of slush, we handle the ice maker auger fix Hattiesburg MS customers call us for most.
Careful work. Honest options.
About this service
Ice Maker Auger Repair Hattiesburg MS: What We Actually Do
Ice Maker Auger Repair Hattiesburg MS is the trade of freeing, rebuilding, or replacing the spiral auger that pushes ice from the bin to your dispenser. The auger is a steel or plastic screw driven by a motor at the back of the bin. When it jams, strips its drive coupler, or snaps a blade, ice stops moving. We pull the bin, inspect the auger, the motor coupler, and the control board, then clear the jam or swap the part.
In Hattiesburg, auger problems spike in summer when demand for ice runs high and in older homes where the water line has never been flushed. Hard water leaves scale on the auger flighting, and that grit binds the motor. If your ice maker auger is not turning in Hattiesburg Mississippi, don't force it. Call us, and we'll diagnose it on site, usually within a two-hour window.
- ✓ Same-Day Auger Fixes
- ✓ Upfront Pricing, No Surprises
- ✓ We Fix the Cause, Not Just the Jam
- ✓ Commercial and Residential
What's included
What's Included in Our Auger Repair Service
Every auger repair includes a full inspection, the fix itself, and a test cycle. Parts are quoted separately, and you approve the price before we start. Here's what you get.
✓
Full Auger Inspection
We pull the bin and inspect the auger flighting, drive coupler, and motor. A multimeter checks the windings and control board signal. You see the failed part before we quote the repair.
✓
Jam Clearing and Sanitizing
If it's a jam, we clear it, descale the auger, and sanitize the bin to AHAM standards. Slime and mold on the flighting get scrubbed off so ice runs clean.
✓
OEM Part Replacement
Stripped augers, cracked couplers, and dead motors get replaced with OEM parts for Whirlpool, KitchenAid, GE, Samsung, LG, and Frigidaire. Every part carries a 90-day warranty.
✓
Water Line and Valve Check
We check the water inlet valve and line for leaks or low pressure. Soft ice from a weak valve is a top cause of auger jams, so we fix it while we're there.
✓
Full Cycle Test
We fill the bin and dispense ice three or four times, checking for smooth auger rotation and no water leaks. The machine leaves working, not just reassembled.
How it works
How Our Auger Repair Process Works
01
Phone Diagnosis
You describe the symptom: no ice, grinding noise, or the auger not turning. We ask the model and age, then book a two-hour arrival window. If it's a commercial machine down during service, we move you to the front of the line.
02
On-Site Inspection
We pull the ice bin, inspect the auger flighting, the drive coupler, and the motor. A multimeter checks the motor windings and the control board. Most inspections take 20 to 30 minutes, and we show you the failed part.
03
Clear or Replace
If it's a jam, we clear it and sanitize the bin. If the auger is stripped, cracked, or bent, we replace it with an OEM part. Couplers and motors get swapped the same way. You approve the price before we start.
04
Test and Verify
We run a full cycle, fill the bin, and dispense ice three or four times. We check for water leaks at the inlet valve and confirm the auger turns smoothly under load. If anything is off, we fix it before we leave.
05
Cleanup and Advice
We wipe down the bin, haul off the old part, and tell you what to watch for. Most customers get a simple filter-change schedule and a reminder to flush the water line twice a year.
Tools & methods
Tools and Methods We Use
Purpose-built equipment, used by trained technicians — so the job is done accurately the first time.
Multimeter
Tests auger motor windings, thermostat continuity, and control board output. It tells us whether the motor is dead or just not getting power.
Nut driver set
Pulls the bin, auger housing, and motor bracket on Whirlpool, GE, Samsung, and LG units without stripping screws.
Inspection mirror
Lets us see the back of the auger and the drive coupler without fully removing the assembly on tight undercounter machines.
Tube cutter and flare tool
Cuts and re-flares water lines when a leaky line is feeding soft ice that jams the auger.
Manifold gauge set
Checks refrigerant pressures on Scotsman, Manitowoc, and Hoshizaki machines when a weak compressor is making soft ice.
Leak detection dye
Traces slow water leaks around the inlet valve and bin that rust the auger motor over time.
Thermometer
Verifies bin temperature after a thermostat repair so ice stays hard and the auger doesn't refreeze into slush.
Real results
Before and after.
Stripped coupler on a KitchenAid fridge
Before
A homeowner in The Avenues had an auger that spun freely but moved no ice. The drive coupler had stripped smooth, and the motor was running with no load. The bin was also coated in slime.
After
We replaced the coupler with an OEM part, sanitized the bin, and tested the dispenser through four cycles. Ice flowed normally in about 45 minutes, and the motor draw was back in spec.
Jammed Scotsman head in a restaurant
Before
A Hardy Street restaurant had a Scotsman head down during lunch. Slushy ice had refrozen around the auger overnight and seized the motor. The thermostat was running 8 degrees warm.
After
We cleared the jam, replaced the thermostat, and reset the bin temperature. The machine was making hard ice again within two hours, before the dinner rush.
Bent auger on a GE undercounter unit
Before
An Oak Grove customer heard grinding for a week before the auger stopped. The flighting was bent and scraping the housing, and scale had built up on the shaft.
After
We replaced the auger, descales the housing, and tested the motor under load. The grinding was gone and the machine dispensed clean ice on the first cycle.
Problems we solve
Auger Problems We Solve in Hattiesburg
Most auger calls come down to one of these four failures. We diagnose the real cause and fix it the same day whenever the part is on the van.
Ask a pro →↗
Grinding or squealing noise
We pull the auger, straighten or replace bent flighting, and lubricate the bushing. Most grinding noises are gone after one visit and a bin sanitize.
Slushy ice jamming the auger
Soft ice points to a thermostat or water inlet valve issue. We test both, replace the bad part, and reset the bin temperature so ice stays hard and free-flowing.
Mold and slime on the auger
We remove the mold, scrub the auger, and sanitize the bin to AHAM standards. We also flush the water line and check the filter so it doesn't come back next month.
Proof you can check
Licensed, Certified, and Reviewed
✓
EPA Section 608 CertificationU.S. Environmental Protection Agency
✓
NATE CertificationNorth American Technician Excellence
✓
Manufacturer Service CertificationWhirlpool, KitchenAid, GE, Samsung, and LG
✓
State Appliance Repair LicenseMississippi state licensing authority
✓
OSHA Safety ComplianceOccupational Safety and Health Administration
Most auger repairs in Hattiesburg run $180 to $320 in 2026, including the service call. A stripped auger or coupler replacement adds $60 to $140 for the part. If the motor or control board is also bad, expect $380 to $550 total. We quote the price on site before we start.
We do. Our technicians cover every Hattiesburg ZIP, including 39401, 39402, and 39406, plus Oak Grove and West Hattiesburg. We service Whirlpool, KitchenAid, GE, Samsung, LG, Frigidaire, Scotsman, Manitowoc, Hoshizaki, and Ice-O-Matic units. Call and we'll book a two-hour window.
Yes, in most cases. We carry common augers and couplers on the van, so a same-day ice maker auger fix Hattiesburg MS is realistic if you call before mid-afternoon. Commercial machines get priority. If we need a rare part, we'll tell you the lead time upfront.
The three most common causes are a jam from clumped or slushy ice, a stripped drive coupler, and a failed motor. Hard water scale on the auger flighting makes it worse. We check all three with a multimeter and an inspection mirror, then fix the actual cause, not just the symptom.
More services
Related Ice Maker Services in Hattiesburg
Ice Maker RepairGeneral ice maker repair covers the whole unit, not just the auger. If your machine has more than one fault, we diagnose the full system and fix everything in one visit.Explore →
Commercial Ice Maker RepairRestaurants and bars on Hardy Street run Scotsman, Manitowoc, and Hoshizaki heads hard. We service commercial augers and drive motors with 24/7 emergency availability.Explore →
Residential Ice Maker RepairHome refrigerators from Whirlpool, GE, Samsung, and LG make up most of our auger calls. We fix the auger and check the water inlet valve while we're there.Explore →
Refrigerator Ice Maker RepairFridge ice makers jam when the bin ices over. We clear the auger, replace stripped couplers, and test the dispenser through a full cycle before we leave.Explore →
Freezer Ice Maker RepairFreezer-mounted units freeze the auger to the bin wall. We thaw, inspect, and replace any bent flighting, then set the thermostat to prevent a repeat.Explore →
Undercounter Ice Maker RepairU-Line and Sub-Zero undercounter machines have tight auger assemblies. We carry the compact parts and the right tools to service them without pulling the cabinet.Explore →
Countertop Ice Maker RepairCountertop units use a smaller auger and motor. We repair jams, replace worn couplers, and check the water line on portable machines across Hattiesburg.Explore →
Ice Machine RepairFull ice machine repair covers the compressor, condenser coils, and auger together. If your machine is down, we diagnose the whole system in one trip.Explore → Ready when you are
Get Your Ice Maker Auger Repair Hattiesburg MS Today
Jammed auger, grinding noise, or no ice at all? We carry the parts and fix most augers in one visit. Call now and we'll book a two-hour arrival window, usually the same day.
Book Auger Repair 111 222 333 →
Request an appointment
Contact Our Hattiesburg Ice Maker Techs
Call 111 222 333 or email info@icemakerrepairexperts.com and we will get you on the schedule. We answer the phone during business hours and return after-hours messages first thing the next morning. Most Hattiesburg calls placed before noon are handled the same day.
Call anytime111 222 333Email the officeinfo@icemakerrepairexperts.us
Office hoursOpen 24 hours · 7 days a week